This policy explains how Emerson handles information submitted through this process instrumentation website. Visitors may provide contact details, company information, country or region, instrument requirements, project notes, and other details needed to respond to a quotation, service, calibration, or documentation request.
Submitted information is used to answer inquiries, route requests to appropriate specialists, prepare technical or commercial responses, maintain communication history, and improve website performance. Emerson may also use aggregated, non-identifying information to understand which product categories and service topics are most relevant to visitors.
Access to request information is limited to personnel and service providers who need it for business purposes. Reasonable administrative and technical safeguards are used to reduce unauthorized access, misuse, loss, or disclosure. No internet transmission can be guaranteed as completely secure, so sensitive drawings or regulated data should be shared through approved project channels when required.
You may request updates to your contact information or ask that communication preferences be changed. Some records may be retained when necessary for legal, contractual, security, or legitimate business reasons related to quotations, service history, or customer support.